Comments: 3

  1. Andrea @ Take A Smart Step December 3, 2013 at 9:19 pm Reply

    Great tips, good not only for holiday time, but anytime. To extend the wow the crap out of them idea, you could follow up again after the holidays not to get more sales, but to make sure the gift wowed like they wanted it to, or to thank them again. This way the reminder is after the crazy season, and they may remember it better!

  2. Kanelstrand December 13, 2013 at 9:44 pm Reply

    Great advice! I wish I had the energy to follow all of them AND update my blog.

  3. […] How to Keep Your Holiday Customers […]

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